Terms of Use

Bookings, Reservations, and Modifications

All reservations made via our platform are contingent upon real-time availability. We are committed to honouring all confirmed reservations. However, in exceptional circumstances where changes or cancellations are inevitable, we pledge to provide viable alternatives or refunds, as applicable.

Payment Protocols

All financial obligations arising from the utilization of CorporateConnect services must be settled either through a corporate credit card or via direct bank transfers from the designated corporate bank account. Users must ensure the availability of adequate funds to facilitate smooth transactions. Any additional charges or penalties arising from transaction failures will be the sole responsibility of the user.

Cancellation Policies and Refunds

Each service provider associated with us may have distinct cancellation policies. Users are strongly advised to acquaint themselves with these policies prior to finalizing any bookings. Eligible refunds will be channelled to the original payment method within a specified period.

Code of Conduct for Users

We expect all users to maintain the integrity of our platform. Any activities deemed fraudulent, malicious, or harmful to our platform’s security will lead to immediate account deactivation and may be pursued legally.

Intellectual Property Rights

All proprietary content on our platform, encompassing but not limited to text, graphics, logos, and software, remains the exclusive intellectual property of CorporateConnect, Sri Sutra Travel Sdn Bhd and Octraves Technology Sdn Bhd. Any unauthorized replication, distribution, or misuse is strictly forbidden and constitutes a violation of our rights, warranting legal repercussions.

Limitation of Liability

CorporateConnect and Sri Sutra Travel Sdn Bhd disclaim liability for any consequential or incidental damages, including loss of revenue or data, stemming from the use or inability to use our platform. Our maximum liability is restricted to the total amount paid for the specific booking in dispute.

Privacy and Data Protection

User privacy is of paramount importance to us. Our comprehensive Privacy Policy, accessible on our platform, elucidates our data collection, storage, and usage practices. By availing of our services, users consent to the stipulations outlined in this policy.

Amendments to Terms

CorporateConnect and Sri Sutra Travel Sdn Bhd retain the prerogative to revise these terms at their discretion. To stay abreast of any changes, users are encouraged to review these terms periodically.

Jurisdiction and Governing Law

These terms are formulated and interpreted in alignment with the prevailing laws of Malaysia. Any disputes or claims arising from these terms shall be adjudicated exclusively in the competent courts of Malaysia.

Communication and Queries

For any clarifications, feedback, or concerns pertaining to these terms or our range of services, kindly engage with our dedicated support team.

User Responsibilities

Users are responsible for safeguarding their account credentials. Any activities under a user’s account will be deemed as actions taken by the user. In case of unauthorized access, users must notify our support team immediately.

Third-party Links and Services

Our platform may contain links to third-party websites or services. We do not endorse or assume responsibility for any such third-party sites or services. Accessing or using them will be at the user’s own risk.

Service Interruptions

While we strive for uninterrupted service, CorporateConnect cannot guarantee continuous access due to factors like maintenance or unforeseen technical issues. We disclaim any liability for any loss or inconvenience caused by such interruptions.

Termination of Service

We reserve the right to terminate or suspend any user account without prior notice if there is a breach of our terms or any suspicious activity.

Dispute Resolution

Any disputes arising from these terms will first attempt to be resolved through amicable negotiations. If parties cannot reach a resolution, they agree to engage in mediation before resorting to litigation.

Force Majeure

Neither party shall be held liable for any delay or failure in performance due to circumstances beyond their reasonable control, including but not limited to natural disasters, wars, or government actions.

Indemnification

Users agree to indemnify and hold harmless CorporateConnect, Sri Sutra Travel Sdn Bhd, and their affiliates from any claims, damages, or expenses, including legal fees, arising from their misuse of the platform or violation of these terms.

No Waiver

Failure by either party to exercise any of its rights under these terms shall not constitute a waiver of such rights.

Severability

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

Assignment

Users may not assign their rights or obligations under these terms without our prior written consent.

Feedback and Suggestions

Any feedback or suggestions provided by users become the property of CorporateConnect and can be used without any obligation to compensate the user.

Confidentiality

Any non-public information obtained during the provision of our services is deemed confidential and shall not be disclosed without the consent of the other party.

Partnership and Collaboration

Users acknowledge the value and uniqueness of the services provided by CorporateConnect. While using our platform, we encourage users to collaborate with us, share feedback, and work towards mutual growth and success. We believe in fostering a positive relationship that benefits both parties.

Compliance with Laws

Users agree to comply with all local, state, and federal laws and regulations while using our services.

Entire Agreement

These terms, along with any other policies referenced herein, represent the entire agreement between the user and CorporateConnect, superseding any prior agreements or understandings.